Emergency Management

Local Resources 

Village Fire Department: 713-468-7941

Spring Valley Village Police Dispatch: (713) 465-8323

CenterPoint: 

• Report a down wire: (713) 207-2222 or (800) 332-7143
• Report a gas leak: (713) 659-2111 or (800) 752-8036

Inframark: Report water & sewer issues: (281) 579-4500

Hilshire Village CERT (Community Emergency Response Team)

If you are interested in participating, please contact City Secretary Cassie Stephens at cassie.stephens@hilshirevillagetexas.com and/or at (713) 973-1779.

County Resources

• City of Hilshire Village Public Engagement Strategy
• City of Hilshire Village MHMAP Progress Report - August 2022-August 2023

Ready Harris Website: www.readyharris.org 

• Mitigation Planning Webpage

State Resources

Texas Department of Emergency Management (TDEM) TDEM.texas.gov

Texas Water Development Board (TWDB) TWDB.texas.gov

AUSTIN – (July 4, 2025) The Texas Water Development Board (TWDB) has resources to help monitor real-time weather conditions across the state at the links below, which can be found along with other helpful information on TexasFlood.org.

• Texas Geographic Information Office (TxGIO) Flood Viewer displays lake levels, river heights, and other real-time weather conditions across Texas.

• Interagency Flood Risk Management Flood Decision Support Toolbox shows real-time weather information and includes the estimated depth of water in hypothetical flooding scenarios. You can answer questions like “Will my house flood if a flood event causes the Colorado River to rise 10ft?”

• TexMesonet displays real-time and seasonal data from weather stations across the state including precipitation, soil moisture, and other measurements.

• Texas Department of Transportation (TxDOT) DriveTexas provides verified, real-time highway conditions across Texas and has information critical during emergencies, such as contraflow planning for evacuations.

For the latest updates, the TWDB encourages Texans to stay tuned to the National Weather Service and their local warning systems during heavy rain events.

Preparedness Tips for Texans

Federal Resources 

FEMA Resources DisasterAssistance.gov

• 800-621-FEMA (3362), or download the FEMA mobile app

National Weather Service Weather.gov

• 2025 Southeast Texas Hurricane and Severe Weather Guide